An agency worker is often known as a “temp” is a person who has a contract with a Temporary Work Agency – that is whose employment contract is with the TWA but who actually works for a the company that hires them “the hirer” and who will be managing and arranging their work schedules and tasks.
The expression “Agency Workers” in the Agency Workers Regulation includes

• Workers supplied by the TWA (the temp agency) for temporary work. They have to have a contract or written agreement with the agency and will work for and under the direction of a third party company – the hirer
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